MicroKnowledge, Inc.
21 British American Blvd.
Latham, NY 12110
Phone: 518.786.1181
Fax: 518.786.6221

Course Schedule

MicroKnowledge offers a variety of courses to assist your organization with skills development. We are now offering Office 2013 and Adobe CS6 courses.

Check Out These Courses:
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Request Рcall 518.786.1181 or email MicroKnowledge for customized, individual or group training. * Corporate and NYS discounts do not apply for this course.

Course Cost

Customer Appreciation
MicroKnowledge shows how much we appreciate our customers during these 2-hour, topic specific sessions

Analyze Your Data with Excel$0
September 178:00 am - 10:30 am 

Diversity Awareness$0
January 298:00 am - 10:30 am 

Managing the Multi-Generational Workplace$0
October 228:00 am - 10:30 am 

MarketMeSuite Takes Social Media Beyond Brand Awareness$0
March 268:00 am - 10:30 am 

Responsive Web Design$0
April 238:00 am - 10:30 am 

SharePoint 2013$0
June 118:00 am - 10:30 am 

Databases
Learn tools to capture, query and report on data

Access 2003 BasicRequest

Access 2007 Advanced Form DesignRequest

Access 2007 Advanced Query DesignRequest

Access 2007 Basic$229
February 98:30 - 4:30 
March 118:30 - 4:30 

Access 2007 Database Design and Table Creation$199 *
January 268:30 - 12:00 
February 238:30 - 12:00 
March 308:30 - 12:00 

Access 2007 Form Design$199 *
January 261:00 - 4:30 
February 231:00 - 4:30 
March 301:00 - 4:30 

Access 2007 Intermediate Comprehensive$399 *
January 26 & January 278:30 - 4:30 
February 23 & February 248:30 - 4:30 
March 30 & March 318:30 - 4:30 

Access 2007 Intermediate Essentials$229
January 238:30 - 4:30 
February 248:30 - 4:30 

Access 2007 Query Design$199 *
January 278:30 - 12:00 
February 248:30 - 12:00 
March 318:30 - 12:00 

Access 2007 Report Design$199 *
January 271:00 - 4:30 
February 241:00 - 4:30 
March 311:00 - 4:30 

Access 2007 VBA Programming$299 *
January 288:30 - 4:30 

Access 2010 Advanced$229
March 258:30 - 4:30 

Access 2010 Advanced Form DesignRequest

Access 2010 Advanced Query DesignRequest

Access 2010 Basic$229
February 98:30 - 4:30 
March 118:30 - 4:30 

Access 2010 Database Design and Table Creation$199 *
January 268:30 - 12:00 
February 238:30 - 12:00 
March 308:30 - 12:00 

Access 2010 Form Design$199 *
January 261:00 - 4:30 
February 231:00 - 4:30 
March 301:00 - 4:30 

Access 2010 Intermediate Comprehensive$399 *
January 26 & January 278:30 - 4:30 
February 23 & February 248:30 - 4:30 
March 30 & March 318:30 - 4:30 

Access 2010 Intermediate Essentials$229
January 238:30 - 4:30 
February 248:30 - 4:30 

Access 2010 Query Design$199 *
January 278:30 - 12:00 
February 248:30 - 12:00 
March 318:30 - 12:00 

Access 2010 Report Design$199 *
January 271:00 - 4:30 
February 241:00 - 4:30 
March 311:00 - 4:30 

Access 2010 VBA Programming$299 *
January 288:30 - 4:30 

Access 2013 Advanced$229 *
March 258:30 - 4:30 

Access 2013 Basic$229 *
February 98:30 - 4:30 
March 118:30 - 4:30 

Access 2013 Database Design and Table Creation$199 *
January 268:30 - 12:00 
February 238:30 - 12:00 
March 308:30 - 12:00 

Access 2013 Form Design$199 *
January 261:00 - 4:30 
February 231:00 - 4:30 
March 301:00 - 4:30 

Access 2013 Intermediate Comprehensive$399 *
January 26 & January 278:30 - 4:30 
February 23 & February 248:30 - 4:30 
March 30 & March 318:30 - 4:30 

Access 2013 Intermediate Essentials$229 *
January 238:30 - 4:30 
February 248:30 - 4:30 

Access 2013 Query Design$199 *
January 278:30 - 12:00 
February 248:30 - 12:00 
March 308:30 - 12:00 

Access 2013 Report Design$199 *
January 271:00 - 4:30 
February 241:00 - 4:30 
March 311:00 - 4:30 

Access 2013 VBA Programming$299 *
January 288:30 - 4:30 

Crystal Reports Advanced$399 *
February 10 & February 118:30 - 4:30 

Crystal Reports Basic$399 *
January 21 & January 228:30 - 4:30 
March 2 & March 38:30 - 4:30 

Downtown Albany Training - Access Report Design$199 *
January 288:30 - 12:00 

Dreamweaver Database Connectivity$299 *
January 268:30 - 4:30 
February 188:30 - 4:30 

Filemaker ProRequest *

Outlook 2010 Business Contact ManagerRequest *

Outlook 2013 Business Contact ManagerRequest *

Report Builder 3.0$399 *
January 21 & January 228:30 - 4:30 
March 12 & March 138:30 - 4:30 

SQL Advanced QueriesRequest *

SQL Fundamentals in Oracle$399 *
February 268:30 - 4:30 
March 68:30 - 4:30 
April 148:30 - 4:30 

SQL Fundamentals in SQL Server$399 *
February 68:30 - 4:30 

Using XML Databases and XQueryRequest *

Desktop Publishing And Graphics
Use these publishing tools to create professional publications and images

Acrobat X BasicRequest

Acrobat X Creating & Managing Forms using LiveCycleRequest *

Acrobat XI Basic$229
February 178:30 - 4:30 
March 268:30 - 4:30 

Acrobat XI Creating & Managing Forms$199 *
January 288:30 - 12:00 
March 118:30 - 12:00 

Adobe LiveCycle Designer Creating & Managing FormsRequest *

Captivate Beyond the Essentials$399 *
February 5 & February 68:30 - 4:30 

Captivate Essentials$399 *
February 17 & February 188:30 - 4:30 

Illustrator CS5 AdvancedRequest *

Illustrator CS5 Basic$299 *
January 268:30 - 4:30 

Illustrator CS6 AdvancedRequest *

Illustrator CS6 Basic$299 *
January 268:30 - 4:30 

InDesign CS5 AdvancedRequest *

InDesign CS5 BasicRequest *

InDesign CS6 Advanced$299 *
February 208:30 - 4:30 

InDesign CS6 Basic$299 *
February 98:30 - 4:30 

Indesign CS6 Intermediate$299 *
February 58:30 - 4:30 

Photoshop CS5 AdvancedRequest *

Photoshop CS5 Basic$399 *
March 12 & March 138:30 - 4:30 

Photoshop CS6 Advanced$399 *
January 26 & January 278:30 - 4:30 

Photoshop CS6 Basic$399 *
March 12 & March 138:30 - 4:30 

Publisher 2007 BasicRequest

Publisher 2010 Basic$229
January 228:30 - 4:30 

Publisher 2013 Basic$229
January 228:30 - 4:30 

Internet and Communications
Use E-mail and the Internet for effective and fast communications

Google AppsRequest *

Outlook 2003 BasicRequest

Outlook 2007 BasicRequest

Outlook 2007 Managing Contacts EffectivelyRequest *

Outlook 2007 Managing Meetings and Sharing CalendarsRequest *

Outlook 2007 Organizing Email with Folders, Views and RulesRequest *

Outlook 2010 Basic$229
February 58:30 - 3:00 

Outlook 2010 Business Contact ManagerRequest *

Outlook 2010 Managing Contacts EffectivelyRequest *

Outlook 2010 Managing Meetings and Sharing CalendarsRequest *

Outlook 2010 Organizing Email with Folders, Views and RulesRequest *

Outlook 2013 Basic$229
February 58:30 - 3:00 

Outlook 2013 Business Contact ManagerRequest *

Outlook 2013 Managing Contacts EffectivelyRequest *

Outlook 2013 Managing Meetings and Sharing CalendarsRequest *

Outlook 2013 Organizing Email with Folders, Views and RulesRequest *

Professional Time Management Strategies Using Outlook$299 *
January 268:30 - 3:00 
March 98:30 - 3:00 

Operating Systems
Learn to use computers with confidence

Welcome to Windows 7Request

Windows 7 New FeaturesRequest *

Windows 8 New Features$199 *
January 301:00 - 4:30 
February 201:00 - 4:30 

Presentations
Create dynamic, persuasive presentations that are easy to edit and manage

PowerPoint 2003 BasicRequest

PowerPoint 2007 AdvancedRequest

PowerPoint 2007 Basic$229
February 138:30 - 4:30 

PowerPoint 2007 Building Effective PresentationsRequest *

PowerPoint 2007 Creating Dynamic Presentations Using Animation and TransitionsRequest *

PowerPoint 2007 Slide Masters and TemplatesRequest *

PowerPoint 2010 Advanced$199
January 281:30 - 5:00 

PowerPoint 2010 Basic$229
February 138:30 - 4:30 

PowerPoint 2010 Creating Dynamic Presentations Using Animation and TransitionsRequest *

PowerPoint 2010 Slide Masters and TemplatesRequest *

PowerPoint 2013 AdvancedRequest

PowerPoint 2013 Basic$229
February 138:30 - 4:30 

PowerPoint 2013 Creating Dynamic Presentations Using Animation and TransitionsRequest

PowerPoint 2013 Slide Masters and TemplatesRequest *

Productivity Tools
Learn valuable skills for increased productivity and efficiency

Captivate Beyond the Essentials$399 *
February 5 & February 68:30 - 4:30 

Captivate Essentials$399 *
February 17 & February 188:30 - 4:30 

Creating Electronic Surveys Using SurveyGizmoRequest *

Downtown Glens Falls Training - iPad for Business Use$79 *
February 129:00 - 11:00 

Downtown Troy Training - QuickBooks for Small Business$99
February 48:00 - 10:30 

Google AppsRequest *

Office 2010 New FeaturesRequest

Office 2013 New Features$199
February 98:30 - 12:00 

Office 365Request *

OneNote 2010 BasicRequest

OneNote 2013 BasicRequest

Outlook 2010 Business Contact ManagerRequest *

Outlook 2013 Business Contact ManagerRequest *

Professional Time Management Strategies Using Outlook$299 *
January 268:30 - 3:00 
March 98:30 - 3:00 

QuickBooksRequest *

SharePoint Level 1$399 *
March 25 & March 268:30 - 4:30 

SharePoint Level 2$299 *
April 98:30 - 4:30 

Visio 2007 AdvancedRequest

Visio 2007 BasicRequest

Visio 2010 AdvancedRequest

Visio 2010 Basic$229
February 138:30 - 4:30 

Visio 2013 Basic$229
February 138:30 - 4:30 

Professional Development Training
Develop workplace skills and competencies in communication, time management and customer service

Conducting Effective Performance ReviewsRequest *

Conflict ResolutionRequest *

Customer ServiceRequest *

Developing Engaging Online TrainingRequest *

Downtown Albany Training - Managing Difficult Conversations$299 *
February 258:30 - 12:00 

Downtown Glens Falls Training - iPad for Business Use$79 *
February 129:00 - 11:00 

Effective Communication$299 *
January 288:30 - 12:30 

Effective Communication through EmailRequest *

Facilitation Skills$299 *
February 258:30-12:30 

Getting Efficient with Project Management Basics$399 *
February 38:30 - 4:30 

Managing ChangeRequest *

Professional Time Management Strategies Using Outlook$299 *
January 268:30 - 3:00 
March 98:30 - 3:00 

Supervisory Training$399 *
January 288:30 - 4:30 

Time ManagementRequest *

Train the Trainer$399 *
February 118:30 - 4:30 

Writing with Clarity for Maximum Effectiveness$199 *
March 108:30 - 10:30 

Programming
Create dynamic, interactive, user-friendly applications

Access 2007 VBA Programming$299 *
January 288:30 - 4:30 

Access 2010 VBA Programming$299 *
January 288:30 - 4:30 

Access 2013 VBA Programming$299 *
January 288:30 - 4:30 

Creating Web Pages with (X)HTML$399 *
February 12 & February 208:30 - 4:30 
April 7 & April 88:30 - 4:30 

CSS Advanced$299 *
February 128:30 - 4:30 

CSS for Web Design$399 *
January 26 & January 278:30 - 4:30 
March 10 & March 118:30 - 4:30 

Enhancing Web Pages with JavaScript$299 *
March 118:30 - 4:30 

Excel 2007 VBA Programming$299 *
March 188:30 - 4:30 

Excel 2010 VBA Programming$299 *
March 188:30 - 4:30 

Excel 2013 VBA Programming$299 *
March 188:30 - 4:30 

SQL Advanced QueriesRequest *

SQL Fundamentals in Oracle$399 *
February 268:30 - 4:30 
March 68:30 - 4:30 
April 148:30 - 4:30 

SQL Fundamentals in SQL Server$399 *
February 68:30 - 4:30 

Project Management
Learn Project Management Concepts and familiarization with key Project Management tools and procedures

Getting Efficient with Project Management Basics$399 *
February 38:30 - 4:30 

Project 2007 Advanced$299
February 98:30 - 4:30 

Project 2007 Basic$299
January 268:30 - 4:30 

Project 2010 Advanced$299
February 98:30 - 4:30 

Project 2010 Basic$299
January 268:30 - 4:30 

Project 2013 Advanced$299
February 98:30 - 4:30 

Project 2013 Basic$299
January 268:30 - 4:30 
March 118:30 - 4:30 

Report Writing
Build highly effective reports from multiple data sources

Crystal Reports Advanced$399 *
February 10 & February 118:30 - 4:30 

Crystal Reports Basic$399 *
January 21 & January 228:30 - 4:30 
March 2 & March 38:30 - 4:30 

Report Builder 3.0$399 *
January 21 & January 228:30 - 4:30 
March 12 & March 138:30 - 4:30 

Spreadsheets
Create easy-to-manage workbooks to analyze data and provide meaningful results

Downtown Albany Training - Excel Working With PivotTables$199
January 308:30-12:00 

Downtown Glens Falls Training - Excel Basic$229
January 298:30 - 4:30 

Excel 2003 BasicRequest

Excel 2007 Advanced$229
January 288:30 - 4:30 
March 28:30 - 4:30 

Excel 2007 Basic$229
February 108:30 - 4:30 
March 68:30 - 4:30 
March 308:30 - 4:30 

Excel 2007 Intermediate$229
January 238:30 - 4:30 
February 198:30 - 4:30 
March 318:30 - 4:30 

Excel 2007 VBA Programming$299 *
March 188:30 - 4:30 

Excel 2007 Working with FormulasRequest *

Excel 2010 Advanced$229
January 288:30 - 4:30 
March 28:30 - 4:30 

Excel 2010 Basic$229
February 108:30 - 4:30 
March 68:30 - 4:30 
March 308:30 - 4:30 

Excel 2010 Intermediate$229
January 218:30 - 4:30 
February 198:30 - 4:30 
March 318:30 - 4:30 

Excel 2010 VBA Programming$299 *
March 188:30 - 4:30 

Excel 2010 Working with ChartsRequest *

Excel 2010 Working With PivotTablesRequest *

Excel 2013 Advanced$229
January 308:30 - 4:30 
February 278:30 - 4:30 

Excel 2013 Basic$229
February 108:30 - 4:30 
March 68:30 - 4:30 
March 308:30 - 4:30 

Excel 2013 Intermediate$229
January 218:30 - 4:30 
February 188:30 - 4:30 
March 168:30 - 4:30 

Excel 2013 VBA Programming$299 *
March 188:30 - 4:30 

Excel 2013 Working with ChartsRequest

Excel 2013 Working With PivotTablesRequest

Excel 2013/2010 Creating and Using Dashboards$299 *
January 278:30 - 4:30 
March 108:30 - 4:30 

Excel Advanced FunctionsRequest *

Excel Eliminating Repetitive Steps, Automating with MacrosRequest *

Web Page Design
Create usable, accessible websites that will increase customer satisfaction and drive visitors to your business

Creating Web Pages with (X)HTML$399 *
February 12 & February 208:30 - 4:30 
April 7 & April 88:30 - 4:30 

CSS Advanced$299 *
February 128:30 - 4:30 

CSS for Web Design$399 *
January 26 & January 278:30 - 4:30 
March 10 & March 118:30 - 4:30 

Developing a Drupal 7 Website$399 *
March 17 & March 188:30 - 4:30 
April 14 & April 158:30-4:30 

Developing a WordPress Website$399 *
February 12 & February 138:30 - 4:30 

Downtown Albany Training - Maintaining a Drupal Website$229 *
February 108:30 - 12:00 

Dreamweaver CS5 Advanced$299 *
February 118:30 - 4:30 

Dreamweaver CS5 Basic$299 *
January 238:30 - 4:30 
March 98:30 - 4:30 

Dreamweaver CS6 Advanced$299 *
February 118:30 - 4:30 

Dreamweaver CS6 Basic$299 *
January 238:30 - 4:30 
March 98:30 - 4:30 

Enhancing Web Pages with JavaScript$299 *
March 118:30 - 4:30 

Maintaining a Drupal Website$229 *
March 258:30-12:00 
April 298:30-12:00 

Maintaining a WordPress Website$229 *
February 208:30 - 12:00 

Using XML Databases and XQueryRequest *

Using XML for Web Site ManagementRequest *

Word Processing
Create, edit and manage documents

Word 2003 BasicRequest

Word 2007 Advanced$229
February 48:30 - 4:30 

Word 2007 Basic$229
February 188:30 - 4:30 
March 198:30 - 4:30 

Word 2007 Formatting TipsRequest *

Word 2007 Intermediate$229
February 28:30 - 4:30 
March 98:30 - 4:30 

Word 2007 Mail MergeRequest *

Word 2007 Working with Styles & TemplatesRequest *

Word 2010 Advanced$229
February 48:30 - 4:30 

Word 2010 Basic$229
February 188:30 - 4:30 
March 198:30 - 4:30 

Word 2010 Formatting TipsRequest *

Word 2010 Intermediate$229
February 28:30 - 4:30 
March 98:30 - 4:30 

Word 2010 Mail MergeRequest *

Word 2010 Working with Styles & TemplatesRequest *

Word 2013 Advanced$229
February 48:30 - 4:30 

Word 2013 Basic$229
February 188:30 - 4:30 
March 198:30 - 4:30 

Word 2013 Formatting TipsRequest *

Word 2013 Intermediate$229
February 28:30 - 4:30 
March 98:30 - 4:30 

Word 2013 Mail MergeRequest *

Word 2013 Working with Styles & TemplatesRequest *


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