MicroKnowledge, Inc.
21 British American Blvd.
Latham, NY 12110
Phone: 518.786.1181
Fax: 518.786.6221

Course Schedule

MicroKnowledge offers a variety of courses to assist your organization with skills development. We are now offering Office 2013 and Adobe CS6 courses.

Check Out These Courses:
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Request Рcall 518.786.1181 or email MicroKnowledge for customized, individual or group training. * Corporate and NYS discounts do not apply for this course.

View our Upcoming Customer Appreciation Day Sessions!

Course Cost

Customer Appreciation
MicroKnowledge shows how much we appreciate our customers during these 2-hour, topic specific sessions

Email Marketing with Constant ContactRequest

Databases
Learn tools to capture, query and report on data

Access 2003 BasicRequest

Access 2007 Advanced Form DesignRequest

Access 2007 Advanced Query DesignRequest

Access 2007 BasicRequest

Access 2007 Database Design and Table CreationRequest *

Access 2007 Form DesignRequest *

Access 2007 Intermediate ComprehensiveRequest *

Access 2007 Intermediate EssentialsRequest

Access 2007 Query DesignRequest *

Access 2007 Report DesignRequest *

Access 2007 VBA ProgrammingRequest *

Access 2010 AdvancedRequest

Access 2010 Advanced Form DesignRequest

Access 2010 Advanced Query DesignRequest

Access 2010 BasicRequest

Access 2010 Database Design and Table CreationRequest *

Access 2010 Form DesignRequest *

Access 2010 Intermediate ComprehensiveRequest *

Access 2010 Intermediate EssentialsRequest

Access 2010 Query DesignRequest *

Access 2010 Report DesignRequest *

Access 2010 VBA ProgrammingRequest *

Access 2013 AdvancedRequest *

Access 2013 BasicRequest *

Access 2013 Database Design and Table CreationRequest *

Access 2013 Form DesignRequest *

Access 2013 Intermediate ComprehensiveRequest *

Access 2013 Intermediate EssentialsRequest *

Access 2013 Query DesignRequest *

Access 2013 Report DesignRequest *

Access 2013 VBA ProgrammingRequest *

Crystal Reports AdvancedRequest *

Crystal Reports BasicRequest *

Dreamweaver Database ConnectivityRequest *

Filemaker ProRequest *

Outlook 2010 Business Contact ManagerRequest *

Outlook 2013 Business Contact ManagerRequest *

Report Builder 3.0Request *

SQL Advanced QueriesRequest *

SQL Fundamentals in OracleRequest *

SQL Fundamentals in SQL ServerRequest *

Using XML Databases and XQueryRequest *

Desktop Publishing And Graphics
Use these publishing tools to create professional publications and images

Acrobat X BasicRequest

Acrobat X Creating & Managing Forms using LiveCycleRequest *

Acrobat XI BasicRequest

Acrobat XI Creating & Managing FormsRequest *

Adobe LiveCycle Designer Creating & Managing FormsRequest *

Captivate Beyond the EssentialsRequest *

Captivate EssentialsRequest *

Illustrator CS5 AdvancedRequest *

Illustrator CS5 BasicRequest *

Illustrator CS6 AdvancedRequest *

Illustrator CS6 BasicRequest *

InDesign CS5 AdvancedRequest *

InDesign CS5 BasicRequest *

InDesign CS6 AdvancedRequest *

InDesign CS6 BasicRequest *

Indesign CS6 IntermediateRequest *

Photoshop CS5 AdvancedRequest *

Photoshop CS5 BasicRequest *

Photoshop CS6 AdvancedRequest *

Photoshop CS6 BasicRequest *

Publisher 2007 BasicRequest

Publisher 2010 BasicRequest

Publisher 2013 BasicRequest

Internet and Communications
Use E-mail and the Internet for effective and fast communications

Downtown Albany Training - Effective Communication Through EmailRequest *

Downtown Glens Falls Training - Outlook 2010/2013 BasicRequest

Google AppsRequest *

Outlook 2003 BasicRequest

Outlook 2007 BasicRequest

Outlook 2007 Managing Contacts EffectivelyRequest *

Outlook 2007 Managing Meetings and Sharing CalendarsRequest *

Outlook 2007 Organizing Email with Folders, Views and RulesRequest *

Outlook 2010 BasicRequest

Outlook 2010 Business Contact ManagerRequest *

Outlook 2010 Managing Contacts EffectivelyRequest *

Outlook 2010 Managing Meetings and Sharing CalendarsRequest *

Outlook 2010 Organizing Email with Folders, Views and RulesRequest *

Outlook 2013 BasicRequest

Outlook 2013 Business Contact ManagerRequest *

Outlook 2013 Managing Contacts EffectivelyRequest *

Outlook 2013 Managing Meetings and Sharing CalendarsRequest *

Outlook 2013 Organizing Email with Folders, Views and RulesRequest *

Professional Time Management Strategies Using OutlookRequest *

Operating Systems
Learn to use computers with confidence

Welcome to Windows 7Request

Windows 7 New FeaturesRequest *

Windows 8 New FeaturesRequest *

Presentations
Create dynamic, persuasive presentations that are easy to edit and manage

PowerPoint 2003 BasicRequest

PowerPoint 2007 AdvancedRequest

PowerPoint 2007 BasicRequest

PowerPoint 2007 Building Effective PresentationsRequest *

PowerPoint 2007 Creating Dynamic Presentations Using Animation and TransitionsRequest *

PowerPoint 2007 Slide Masters and TemplatesRequest *

PowerPoint 2010 AdvancedRequest

PowerPoint 2010 BasicRequest

PowerPoint 2010 Creating Dynamic Presentations Using Animation and TransitionsRequest *

PowerPoint 2010 Slide Masters and TemplatesRequest *

PowerPoint 2013 AdvancedRequest

PowerPoint 2013 BasicRequest

PowerPoint 2013 Creating Dynamic Presentations Using Animation and TransitionsRequest

PowerPoint 2013 Slide Masters and TemplatesRequest *

Productivity Tools
Learn valuable skills for increased productivity and efficiency

Captivate Beyond the EssentialsRequest *

Captivate EssentialsRequest *

Creating Electronic Surveys Using SurveyGizmoRequest *

Google AppsRequest *

Office 2010 New FeaturesRequest

Office 2013 New FeaturesRequest

Office 365Request *

OneNote 2010 BasicRequest

OneNote 2013 BasicRequest

Outlook 2010 Business Contact ManagerRequest *

Outlook 2013 Business Contact ManagerRequest *

Professional Time Management Strategies Using OutlookRequest *

QuickBooksRequest *

SharePoint Level 1Request *

SharePoint Level 2Request *

Visio 2007 AdvancedRequest

Visio 2007 BasicRequest

Visio 2010 AdvancedRequest

Visio 2010 BasicRequest

Visio 2013 BasicRequest

Professional Development Training
Develop workplace skills and competencies in communication, time management and customer service

Conducting Effective Performance ReviewsRequest *

Conflict ResolutionRequest *

Customer ServiceRequest *

Developing Engaging Online TrainingRequest *

Downtown Albany Training - Managing Difficult ConversationsRequest *

Effective CommunicationRequest *

Effective Communication through EmailRequest *

Facilitation SkillsRequest *

Getting Efficient with Project Management BasicsRequest *

Managing ChangeRequest *

Managing Difficult ConversationsRequest *

Professional Time Management Strategies Using OutlookRequest *

Project 2010 AdvancedRequest

Project 2010 BasicRequest

Project 2013 AdvancedRequest

Project 2013 BasicRequest

Supervisory TrainingRequest *

Time ManagementRequest *

Train the TrainerRequest *

Programming
Create dynamic, interactive, user-friendly applications

Access 2007 VBA ProgrammingRequest *

Access 2010 VBA ProgrammingRequest *

Access 2013 VBA ProgrammingRequest *

Creating Web Pages with (X)HTMLRequest *

CSS AdvancedRequest *

CSS for Web DesignRequest *

Excel 2007 VBA Programming$299 *
December 178:30 - 4:30 

Excel 2010 VBA Programming$299 *
December 178:30 - 4:30 

SQL Advanced QueriesRequest *

SQL Fundamentals in OracleRequest *

SQL Fundamentals in SQL ServerRequest *

Project Management
Learn Project Management Concepts and familiarization with key Project Management tools and procedures

Getting Efficient with Project Management BasicsRequest *

Project 2007 AdvancedRequest

Project 2007 BasicRequest

Project 2010 AdvancedRequest

Project 2010 BasicRequest

Project 2013 AdvancedRequest

Project 2013 BasicRequest

Report Writing
Build highly effective reports from multiple data sources

Crystal Reports AdvancedRequest *

Crystal Reports BasicRequest *

Report Builder 3.0Request *

Spreadsheets
Create easy-to-manage workbooks to analyze data and provide meaningful results

Downtown Albany Training - Excel Advanced FunctionsRequest *

Downtown Albany Training - Excel Creating and Using DashboardsRequest *

Excel 2003 BasicRequest

Excel 2007 AdvancedRequest

Excel 2007 BasicRequest

Excel 2007 IntermediateRequest

Excel 2007 VBA Programming$299 *
December 178:30 - 4:30 

Excel 2007 Working with FormulasRequest *

Excel 2010 AdvancedRequest

Excel 2010 BasicRequest

Excel 2010 IntermediateRequest

Excel 2010 VBA Programming$299 *
December 178:30 - 4:30 

Excel 2010 Working with ChartsRequest *

Excel 2010 Working With PivotTablesRequest *

Excel 2013 AdvancedRequest

Excel 2013 BasicRequest

Excel 2013 IntermediateRequest

Excel 2013 Working with ChartsRequest

Excel 2013 Working With PivotTablesRequest

Excel 2013/2010 Creating and Using DashboardsRequest *

Excel Advanced FunctionsRequest *

Excel Eliminating Repetitive Steps, Automating with MacrosRequest *

Web Page Design
Create usable, accessible websites that will increase customer satisfaction and drive visitors to your business

Creating Web Pages with (X)HTMLRequest *

CSS AdvancedRequest *

CSS for Web DesignRequest *

Developing a Drupal 7 WebsiteRequest *

Developing a WordPress WebsiteRequest *

Dreamweaver CS5 AdvancedRequest *

Dreamweaver CS5 BasicRequest *

Dreamweaver CS6 AdvancedRequest *

Dreamweaver CS6 BasicRequest *

Enhancing Web Pages with JavaScriptRequest *

Maintaining a Drupal WebsiteRequest *

Maintaining a WordPress WebsiteRequest *

Using XML Databases and XQueryRequest *

Using XML for Web Site ManagementRequest *

Word Processing
Create, edit and manage documents

Downtown Glens Falls - Effectively Using and Formatting Word Documents and TablesRequest

Downtown Glens Falls Training - Word IntermediateRequest

Word 2003 BasicRequest

Word 2007 AdvancedRequest

Word 2007 BasicRequest

Word 2007 Formatting TipsRequest *

Word 2007 IntermediateRequest

Word 2007 Mail MergeRequest *

Word 2007 Working with Styles & TemplatesRequest *

Word 2010 AdvancedRequest

Word 2010 BasicRequest

Word 2010 Formatting TipsRequest *

Word 2010 IntermediateRequest

Word 2010 Mail MergeRequest *

Word 2010 Working with Styles & TemplatesRequest *

Word 2013 AdvancedRequest

Word 2013 BasicRequest

Word 2013 Formatting TipsRequest *

Word 2013 IntermediateRequest

Word 2013 Mail MergeRequest *

Word 2013 Working with Styles & TemplatesRequest *


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