MD-100T00: Windows Client

5 Days | Price: $2,975

In this course, students will learn how to support and configure Windows desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 and later operating systems. Students will learn how to manage storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows client OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows clients.

This course may earn a Credly Badge.

Learning Objectives

After completing this course, learners should be able to:

  • Install and customize Windows clients
  • Configure Updates for Windows.
  • Configure devices and drivers for Windows.
  • Configure storage for Windows.
  • Configure network and remote management settings in Windows.
  • Configure and manage browsers and applications in Windows.
  • Configure account access and authentication.
  • Configure file and folder permissions.
  • Describe methods for securing Windows client, common threats, and methods for mitigating against them.
  • Troubleshoot Windows and application installations.
  • Troubleshoot hardware and driver issues.
  • Troubleshoot file issues and perform recoveries.

Course Details

Course Outline

1 - Module 1: Installing Windows
  • Introducing Windows Client
  • Windows Client Editions and Requirements
  • Installation Methods
  • Upgrading and Migrating Windows Clients
  • Deployment Methods
    • 2 - Module 2: Configuring Authorization & Authentication
  • Authentication
  • Managing Users and Groups
  • Configuring User Account Control
  • Implementing Device Registration
    • 3 - Module 3: Post-installation Configuration and Personalization
  • Configure and Customize the Windows Start Menu
  • Common Configuration Options
  • Advanced Configuration Methods
  • Managing Drivers and Devices
    • 4 - Module 4: Updating Windows
  • Windows Servicing Model
  • Updating Windows
    • 5 - Module 5: Configuring Networking
  • Configure IP Network Connectivity
  • Implement Name Resolution
  • Implement Wireless Network Connectivity
  • Remote Access Overview
  • Remote Management
    • 6 - Module 6: Configuring Storage
  • Managing Storage
  • Managing Disks and Volumes
  • Managing Storage Spaces
    • 7 - Module 7: Configuring Data Access and Usage
  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
  • Managing User Files
    • 8 - Module 8: Managing Apps in Windows Client
  • Providing Apps to Users
  • Managing Universal Windows Apps
  • Managing the Microsoft Edge Browser
    • 9 - Module 9: Configuring Threat Protection and Advanced Security
  • Malware and Threat Protection
  • Microsoft Defender
  • Connection Security Rules
  • Advanced Protection Methods
    • 10 - Module 10: Supporting the Windows Client Environment
  • Windows Architecture
  • Support and Diagnostic Tools
  • Monitoring and Troubleshooting Computer Performance
    • 11 - Module 11: Troubleshooting Files & Applications
  • File Recovery in Windows
  • Application Troubleshooting
    • 12 - Module 12: Troubleshooting the OS
  • Troubleshooting Windows Startup
  • Troubleshooting Operating System Service Issues
    • 13 - Module 13: Troubleshooting Hardware and Drivers
  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures

    • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

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